Refund Cancellation Policy
Missed Appointment Policy, Cancellations and No-Shows (Coaching, Counseling, Psychotherapy or Somatic Healing Session Practice)
Our goal is to provide quality trauma informed integrated care to all our clients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other clients as well. Please be aware of our policy regarding missed appointments.
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If a client or the RfR team associate provider is unable to keep a regularly scheduled call, then he or she must communicate with the other via phone or email to find another appointment.If you need to cancel or reschedule a session, we ask that you provide us with 24 hours notice. To be respectful of our fellow clients, please call our office or your RfR associate provider directly as soon as you know you will not be able to make your appointment.
Our programs require significant up-front preparation by the RfR team associate provider and as a result we must, unfortunately, impose a cancellation fee for sessions missed without canceling, or canceled with less than 24 hours notice. Our policy is to charge for the full session (unless both parties agree that you were unable to attend due to circumstances beyond your control). If you are running late for your appointment, please phone us as soon as you can to let me know. Ifyou are late for your session, the full session fee still applies and we will still end at our regular time so that I have time to prepare for my next client and be on time for them. If you have an emergency, we will work around it. If you miss a session without any notification, there will usually be no credit or refund. Missed calls due to negligence are billed at the regular rate. It is YOUR responsibility to keep track of your appointments.
T: 1-844-760-0762 | 289-210-1258
Cancellation Policy (Workshops and Classes)
We request that you cancel at least  hours before your scheduled [Event/Class]. This will allow us to offer your spot to another [Student/Customer].
You may call us at [1-844-760-0762] between the hours of 11am-7pm EST to cancel or email us email@example.com.
Please note, we do not offer refunds. However, if you give us at least [24 hours] notice of your need to cancel, we will credit your payment toward another [Event/Class]. However, if you do not cancel with at least [24 hours] notice, you will lose any payments you have already made.
Cancellation Policy (Events & Training Programs)
Our trauma informed educational training programs, retreats and events are truly life-changing, so we doubt that you would ever choose to drop out. We give ourselves with an open heart, and we trust that you can find ways to receive the invaluable gifts we share. Once you signed up for the on-line courses or in person programs, your deposit, tuition fee & payment plan are however non-refundable.
Depending on the reason and circumstances for dropping out, we may choose to credit your payment for use towards a future training program. However, if due to unforeseen circumstances, Rituals for Recovery must postpone or cancel any of our training programs, the option of a full refund processed within 30 days will be given. Otherwise, you may choose to transfer your payment to a future program date.